Access to Services reserved for Members

MutuaSicuraprovides its Members with aReserved Areacontaining all useful documentation relating to Association Life, as well as numerous functions for accessing the Mutua and Central Health Services.

The Reserved Area is available on the Home Page of our website www.mutuasicura.it

Click on the Reserved Area box

Access for users who have signed up online

If you have signed up for a health plan with Mutua Sicura online, your reserved area is already ready and the access credentials are those you chose during registration. If you have forgotten your password you can recover it by clicking on “Reserved Area” and on the “Forgotten Password?” link indicating the email address you used during registration. If you have forgotten your email or are experiencing other difficulties, contact us at info@mutuasicura.it.

Access for offline subscribers

If you have signed up for a health plan with Mutua Sicura online, you must wait for the registration confirmation email from our secretariat which you will receive on the email address you indicated during the subscription phase.

After receiving the email you will be able to log in by following the steps below:

1. Go to www.mutuasicura.it and click on “Reserved Area”.
2. Click on “Forgot your password?” and enter the email address on which you received the previous communication.
3. Choose your login password.

Reserved area functionality

Through the reserved area you can:

1. View your data, contact details and IBAN for crediting refunds.
2. View and edit the members of your family unit. N.B. It is not necessary to complete this section if you have signed up for health plans that cover only one person.
3. The list of installments paid and still to be paid with relative deadlines.
4. View your membership card to take advantage of the advantages reserved for Mutua Sicura members or the discounts reserved in all health centers in the Health Point network.
5. View the starting and expiry dates, documents and regulations of your health plan.
6. View the discount codes and other advantages you have obtained by subscribing to a plan with Mutua Sicura.
7. View the communications you receive from Mutua Sicura.
8. Contact Mutua Sicura.
9. Access the Health Center from which you can submit reimbursement and collection procedures.